Document360 ARR Hit $10M

Dec 22, 2025

Document360, a leading AI-powered knowledge management and documentation platform developed by Kovai.co, has officially surpassed $10 million in annual recurring revenue (ARR)—a major revenue milestone for the product and a rare achievement for a fully bootstrapped SaaS offering.

Document360’s ARR milestone positions it among a select group of global SaaS products that have scaled to this level without external funding, and it marks Kovai.co’s second product (alongside BizTalk360) to cross the $10M ARR threshold.

The company is now targeting $25 million ARR by 2028, propelled by growing global demand for AI-driven knowledge automation and enterprise adoption of its platform. 

Document360 provides businesses with a comprehensive platform for creating, managing, and sharing knowledge bases, documentation, help sites, SOPs, API docs, and internal content—all enhanced with intelligent search and AI-driven content features.

Built as a SaaS product under Kovai.co, it solves the persistent problem of scattered or hard-to-use documentation by giving teams a centralized, easy-to-navigate system that improves knowledge accessibility and collaboration.

The platform’s suite of tools—such as intelligent search, structured content creation, and customizable documentation portals—helps both technical and non-technical users deliver and find information quickly, reducing support costs and accelerating onboarding processes. 

On the business side, Document360’s growth reflects strong market validation, with over 1,500 customers worldwide, including enterprise names across IT, SaaS, healthcare, manufacturing, and government sectors.

Kovai.co plans a ₹220 crore investment in its Coimbatore development centre over the next three years to accelerate innovation, deepen AI capabilities, and support global expansion. Document360’s projected annual growth rate of 40–45% and Kovai’s strategy of building multiple $10M+ ARR products from a tier-2 city in India highlight both the company’s operational efficiency and the strength of its SaaS product portfolio.