Tekmetric is a cloud-based shop management system specifically built for the auto repair industry.
Its Digital Vehicle Inspections (DVI) allows technicians to perform inspections digitally and send photos/videos of needed repairs directly to customers via text.
Provides tools to build estimates quickly using integrated labor and parts data, then tracks each job through the shop in real-time.
Automates parts ordering and inventory tracking to ensure the right parts are available for each job.
It has also Financial & Payment Solutions, such as A built-in payment processor that supports Text-to-Pay, allowing customers to pay for their repairs remotely from their phones.
Offers "Buy Now, Pay Later" (BNPL) options and capital financing for shop owners and provides real-time data on Gross Profit, Average Repair Order (ARO), and technician productivity to help owners manage their bottom line.
Its Customer Engagement automatically sends service reminders, booking confirmations, and follow-up campaigns to keep bays full. Allows customers to schedule their own appointments directly through the shop's website. And helps shops collect and manage Google Reviews to improve their local search ranking.
The company has scaled significantly, now serving over 15,000 shops nationwide and recently reaching a major $100M ARR milestone as of May 2026.