Linq Secures $20M to Integrate AI Assistants into Messaging Apps

Introduction

Linq, a Birmingham, Alabama-based startup, has secured $20 million in a Series A funding round led by TQ Ventures, with participation from Mucker Capital and other angel investors. This funding comes as Linq aims to enable AI assistants to operate within messaging apps, providing a more seamless and authentic communication channel for businesses to engage with their customers.

Company Background and Pivot

Originally launched as a digital business card and lead capture tool for sales teams, Linq pivoted to focus on upgrading business communication from SMS to iMessage and RCS. Recognizing the demand for blue-bubble messages to enhance authenticity in business communications, Linq launched an API in February 2025 that allows companies to message customers natively within iMessage, leveraging Apple's platform capabilities.

AI Assistant Integration

The integration of AI assistants into messaging apps became a significant opportunity for Linq, sparked by the AI assistant Poke, which can handle tasks, answer questions, and manage calendars from within iMessage. This development led to a surge in requests for Linq's messaging API, as AI companies sought to offer their chatbots and assistants directly through messaging platforms.

Growth and Expansion

Linq's decision to pivot has resulted in a 132% expansion in its customer base from the previous quarter, with customer accounts growing by an average of 34%. The company now reaches 134,000 monthly active users through its platform and facilitates over 30 million messages per month, resulting in a net revenue retention rate of 295% with zero churn.

Funding and Future Plans

With the new funding, Linq plans to expand its team, develop a new go-to-market strategy, and continue enhancing its technology. The company's vision extends beyond messaging, aiming to provide a platform for building conversational tech across various channels, including programmatic voice, iMessage, RCS, SMS, and potentially integrating with platforms like Slack, email, Telegram, WhatsApp, Discord, and Signal.

Conclusion

Linq's funding round and strategic pivot highlight the growing demand for AI assistants within messaging apps, offering a more integrated and user-friendly approach to business communication. As AI technology continues to advance, the company is well-positioned to capitalize on this trend and expand its reach across various messaging platforms.