HeyReach started as a pivot from a Reddit tool. After two years, what worked? - Laser-focusing on one ICP (agencies) - Building an ecosystem of integrations (Clay, RB2B, Trigify) - Turning word-of-mouth into their No. 1 growth channel - Expanding later to sales teams + GTM engineers But not without some drama: - Scaling support too late - Infrastructure meltdowns and churn issues - Lack of onboarding and product marketing Despite the bumps, they pulled it off: - $2M ARR in 1 year - $6M ARR in under 2 years - Now aiming for $10M by the end of 2025.