Listen Labs, a leader in AI-based customer research, is generating $30M in annual recurring revenue (ARR), demonstrating strong growth at roughly 3x the revenues of competitor Simile.
Originally planning a $125M Series C at a $1.5B valuation led by Menlo Ventures, the startup backed out due to ongoing acquisition talks with Salesforce.
Reports indicate Salesforce is considering a $2B acquisition offer, highlighting interest in leveraging Listen Labs' voice AI capabilities to enhance customer prediction and research efficiency.
If the acquisition falls through, Listen Labs is expected to pursue a valuation exceeding $2B due to its competitive positioning and significant enterprise clients, which include Microsoft, Canva, Anthropic, and Sweetgreen.