Encore AI, rebranded from Insait IO, secured $30M in a Series A round led by Team8, with participation from several financial institutions that also use its products.
Its platform leverages a unique 'interaction mining' feature to analyze textual and vocal communications, identifying strategies for successful customer interactions.
This underpins its AI agents, which provide smart assistance for customer support and sales.
The company has over 40 global enterprise clients, primarily in finance, and has achieved over 5x growth in annual recurring revenue (ARR) since its seed funding less than 18 months ago.
Proceeds from this round will support U.S. market expansion and further deployments with large financial institutions.